Email us
Write to hello@tokitool.com. That address is monitored for site-related mail. Include the page URL, your browser (and OS if relevant), and what you expected versus what happened. Screenshots help for UI bugs; never paste full private chat exports or ID photos into email unless you are sure you must.
Typical response time is a few business days. Urgent legal process should use appropriate channels for your jurisdiction; email is for ordinary product and privacy questions.
What to contact us about
- Tools: converter errors, confusing UI, feature requests for existing utilities.
- Guides & size hubs: factual corrections, outdated menu paths, unclear steps.
- Privacy: questions about the Privacy Policy, cookies, or AdSense.
- Terms: questions about the Terms of Use.
- Advertising: AdSense or partnership notes (display units stay off until we enable them after approval).
- About the operator: background on how the site is run is on About Tokitool.
Before you write
Many how-to questions are already answered in the guides and hubs:
- WhatsApp Chat to PDF guides (iPhone, Android, archive notes)
- Export WhatsApp chat to PDF walkthrough
- Passport photo sizes by country
- Compress image size & format hubs
- QR code types
- Private browser tools explained
If a tool says processing stays in your browser, you can confirm in DevTools Network while converting. That check is often faster than waiting for a reply.
What we cannot do by email
We cannot provide legal, immigration, HR, or court advice; certify that a passport photo or chat PDF will be accepted; recover files you did not keep; or debug every third-party portal rejection. We also cannot guarantee same-day replies during travel or illness. This is a small operation, not a 24/7 helpdesk.
Business identity
Tokitool operates as a sole proprietorship publishing free utilities at tokitool.com. For who we are and how tools are built, see About. Policy pages: Privacy · Terms.